It all begins with a phone conversation between one of our care coordinators and either the client or their authorized representative, typically a family member or friend. During this call, we gather essential information about your loved one and their requirements, while also sharing our recommendations with you. Following this, we suggest an assessment meeting, which is completely optional, where you, your loved one, and our care coordinator can come together to gather and discuss more specific details that cannot be easily conveyed over the phone. This meeting might also involve introducing a potential caregiver for the client, allowing the family to meet and engage in conversation. Once this meeting is concluded, we can initiate our services upon your acceptance.

Yes. This is a great opportunity for us to discover and discuss the details about your loved one’s needs and to prepare recommendations and a care plan. It also allows us to to get to know each other and feel comfortable before initiating services.

Absolutely. We will carefully select a caregiver based on your loved one’s requirements and personality and then introduce them during our free assessment or in a follow up meeting. The client makes the final decision on the choice of caregiver.

We serve clients in Fairfield County, Connecticut.

Yes, we employ all of our caregivers. They are not directly hired by clients.

Since our company employs our caregivers, we pay them directly and take care of all related taxes and insurance.

All of our caregivers are put through a very rigorous and detailed screening procedure. It includes in-person interviews, validating caregiver training and experience, reference checks, DMV check and criminal background check.

Since our company employs our caregivers, we pay them directly and take care of all related taxes and insurance.

Our agency is a private pay home care company. We accept any form of private payment, including checks, credit cards and proceeds from long term care insurance policies that may cover our services.

No, we are not set up to be a provider of services paid for by private health care benefits or Medicaid.

No, RightCare is a locally established, owned and operated business.

We have a care supervisor on call to handle urgent matters and emergencies. We are always available with our 24/7, 365 days a year on call service.